Case Study: Lily Blossom achieves increased last‑minute sales and customer engagement with Textlocal SMS

Lily Blossom - Customer Case Study

Lily Blossom is a boutique florist serving Marsden and nearby areas that offers same‑day delivery. Faced with low email engagement and the need to reach customers immediately for time‑sensitive promotions around special occasions (e.g., Mothering Sunday), Lily Blossom turned to Textlocal’s SMS marketing service, including its Messenger short links tool, to contact opted‑in customers quickly.

Textlocal enabled Lily Blossom to send instant promotional SMS for seasonal offers, update customers on opening hours, and include shortened links to track response. The campaigns—such as a Mother's Day reminder with a 10% offer—were well received, kept the shop front‑of‑mind for last‑minute buyers and allowed Lily Blossom to monitor click‑through rates to measure campaign performance.

Lily Blossom