Case Study: High Efficiency Heating achieves 8% business growth and reliable customer communications with Textlocal

High Efficiency Heating - Customer Case Study

High Efficiency Heating, a UK market leader in bespoke heating and hot water installations, needed a reliable way to keep customers instantly informed about appointments—from confirmations to “on the way” notifications. They partnered with Textlocal and used Textlocal’s API text message services to integrate SMS updates directly into their bespoke business management system.

Textlocal implemented automated SMS notifications via its API, delivering appointment and status messages without manual intervention. The solution improved customer communication in a time- and cost-effective way, elevated the company’s professional standing, and contributed to an approximately 8% increase in overall business for High Efficiency Heating.

High Efficiency Heating