Case Study: Healthy Performance achieves improved employee experience and streamlined appointment communications with Textlocal

Healthy Performance - Customer Case Study

Healthy Performance, a UK specialist in employee health and wellbeing, needed a way to contact groups with the same message while automatically inserting personalised details (appointment date, time, location) so staff didn’t have to create messages manually. They used Textlocal’s SMS service to meet this requirement.

Textlocal provided an online SMS platform that let Healthy Performance log in from anywhere and send a single message to specific groups using built-in custom fields. The service reduced the need for phone calls, improved the employee experience by allowing recipients to check location, department and appointment time from the SMS, and generated consistently positive feedback—Kerry Eason, Operations Team Leader, also highlighted Textlocal’s helpful support.

Healthy Performance

Kerry Eason

Operations Team Leader