Case Study: Hartwell boosts sales and dealership visits with Textlocal's Bulk SMS software

Hartwell - Customer Case Study

Hartwell Group, one of the UK’s leading multi‑franchise retail motor groups operating 22 sales and after‑sales dealerships across England, wanted to use SMS to increase sales. They partnered with Textlocal and used Textlocal’s Bulk SMS software to reach customers with timely communications.

Textlocal’s platform delivered bespoke special offers, promotions, finance plans, news and customer‑service messages at key moments, while Hartwell collected mobile numbers from prospects and sent thank‑you texts when cars were ready. The Textlocal campaigns drove measurable uplift—higher sales, increased dealership visits and improved customer service—with dealerships reporting consistent increases in interest and sales after each campaign.

Hartwell

Matt Cannon

Hartwell