Case Study: Gateway Education achieves 40% click-through rates and faster, more reliable parent/student communications with Textlocal

Gateway Education - Customer Case Study

Gateway Education, established in 2004, supports overseas students with placements, host families and school partnerships across the UK. To improve fast, reliable communication with pupils, parents, hosts and partner schools — for newsletters, official confirmations, trip updates and GP registration reminders — Gateway Education adopted Textlocal's Bulk SMS Software, using Textlocal’s Attachments tool, Messenger App and Simple Reply Service to deliver messages that are read and allow quick replies.

Using Textlocal, Gateway Education sends PDFs and Word documents via short links in SMS, achieving a 40% click-through on newsletters (vs ~1% for email) and benefiting from SMS’s 95% chance of being opened within 5 seconds. Textlocal’s Messenger App and Simple Reply Service enabled instant broadcasts, one-to-one replies and faster responses for trip alerts and registrations, reducing reliance on phone and email and saving staff hours while significantly boosting engagement.

Gateway Education

Neil Harvey

Managing Director