Case Study: Ferienort Obermehlen achieves faster guest check-ins and higher satisfaction with Textlocal's Bulk SMS

Ferienort Obermehlen - Customer Case Study

Ferienort Obermehlen, a holiday letting company in the German Eifel with one bungalow and several apartments, was struggling to personally greet a growing number of guests. Emails with front‑door code‑lock numbers were often missed, creating delays and awkward arrivals, so they adopted Textlocal's Bulk SMS software and API messaging integration to reach guests more reliably.

Textlocal’s API was integrated with Ferienort Obermehlen’s booking system to automatically send SMS with door codes and last‑minute arrival or cleaning instructions. Around 60% of guests now receive instant texts, enabling immediate access, quicker communication for last‑minute bookings and housekeeper updates, saving staff time and noticeably increasing customer satisfaction.

Ferienort Obermehlen