Case Study: Face for Business achieves instant, reliable customer communications with Textlocal

Face for Business - Customer Case Study

Face for Business struggled with telephone messages sent by email being missed or landing in junk folders and needed a reliable, instant channel preferred by customers. After market research, Face for Business integrated Textlocal’s Bulk SMS Software / API Gateway to deliver messages directly to clients’ mobile phones.

Using the Textlocal API Gateway embedded in their CRM, Face for Business staff can send SMS instantly, with messages typically picked up and read within seconds. The Textlocal solution delivered faster turnaround, increased customer satisfaction and smoother operations thanks to simple integration and reliable delivery.

Face for Business

Andy English

Face for Business