Case Study: Cardonebanking achieves instant 24/7 SMS banking and 80% customer adoption with Textlocal

Cardonebanking - Customer Case Study

Cardonebanking, an independent FCA‑authorised provider of current accounts and payment services since 2007, needed a simple way to give customers secure, on‑the‑move access to their accounts. To solve this, Cardonebanking deployed Textlocal’s bulk SMS software and API to provide mobile account access without branch visits or credit checks.

Using Textlocal, customers can text the keyword BALANCE to short code 60777 and receive an instant, accurate reply or even load funds onto their MasterCard via SMS, available 24/7. The Textlocal integration drove rapid adoption—over 80% of customers now use the mobile banking facility and usage has grown more than 200% in the past year—delivering a faster, higher‑quality customer experience.

Cardonebanking