Case Study: U-Report boosts civic engagement with TextIt

U-Report reaches 10 million users and sends 33 million letters with TextIt

Resistbot, a civic engagement platform, needed a highly accessible and scalable way to enable millions of users to contact elected officials and access critical voting information through simple text messages. To achieve this, they leveraged the TextIt platform to build their powerful chatbot service.

Using TextIt, Resistbot implemented a solution that facilitated over half a billion text exchanges and engaged more than 9.7 million users. The platform's measurable impact includes delivering 33 million letters to officials, boosting voter turnout in studied elections, and famously helping to save the Affordable Care Act. TextIt provided the robust infrastructure that allowed Resistbot to manage intense usage spikes and grow into a lasting force in civic technology.

U-Report