Case Study: U-Report empowers youth engagement and rapid outreach with TextIt

U-Report - Customer Case Study

U-Report Sierra Leone, a youth-driven initiative, needed a powerful platform to engage young people and gather their opinions on critical social issues like education and health. The challenge was to create a free, accessible tool to efficiently collect accurate data from youth across the country and empower them to influence policy. They partnered with TextIt, using its RapidPro platform as the backbone for their program.

TextIt's solution provided an omni-channel RapidPro platform, integrating with local telecoms to enable free, fast communication via SMS and other channels. This allowed U-Report to instantly conduct surveys, share information, and gather valuable data, which was crucial for emergency situations and peace-building initiatives. The measurable results were significant, with over 16,000 new users joining after a platform rebrand, empowering youth to actively shape policies and drive tangible community change.

U-Report

Lina Zafirah Maysun Wurie

Technical Specialist