Case Study: Mintor empowers the deskless workforce with TextIt

How Mintor Uses TextIt to Empower the Deskless Workforce

Mintor, a company dedicated to streamlining HR for the deskless workforce, faced the challenge of making HR services accessible to remote and low-tech employees in industries like construction and agriculture. They partnered with the vendor TextIt to utilize its platform for building automated conversational bots to address this.

Using TextIt, Mintor implemented a solution that delivers key HR services like applicant screening, leave applications, and query resolution via WhatsApp. This integration with existing HR systems enabled real-time updates. The results for their client Sea Harvest were significant, including a 90% reduction in job application costs and a 60% reduction in repetitive admin tasks. TextIt's versatile platform also helped Mintor improve employee retention for its clients by up to 70% and scale support for thousands of users.

Mintor

Leànne Viviers

Founder & Chief