TextExpander
14 Case Studies
A TextExpander Case Study
CompanyCam, a company providing a photo app for contractors, faced the challenge of enabling its rapidly growing sales team to handle a high volume of calls, demos, and follow-up communications efficiently. Their key to success depended on how many conversations each salesperson could have daily, but repetitive typing was slowing them down. The vendor, TextExpander, provided a solution to this problem.
By implementing TextExpander, the sales team created a shared library of text snippets for emails, text messages, call notes, and links. This solution eliminated repetitive typing, saving each rep 1-2 hours per month and increasing individual call volume by 5%. The vendor, TextExpander, helped the team make over 1,000 additional calls per rep each year, leading to more sales and higher quality customer conversations.