Case Study: Allara saves 15,570 hours with TextExpander

Allara saves 15,570 hours across 3 teams with TextExpander

Allara, a virtual specialty care platform for women's hormonal health, faced a challenge maintaining consistent and compliant documentation across its rapidly growing teams. With over 465 team members communicating across multiple systems like EMR, Slack, and email, ensuring precision in clinical language and patient safety was difficult. They turned to TextExpander to create a standardized template library that would reduce documentation burden and improve onboarding.

By implementing TextExpander as a day-zero tool for all new hires, Allara equipped its Medical, Registered Dietitian, and Patient Experience teams with shared snippet libraries for precise communication. The solution worked alongside their AI scribe to guarantee accuracy. TextExpander helped the teams save an estimated 15,570 hours annually, which gave each employee the equivalent of four workdays back per year while significantly improving billing accuracy and compliance.

Allara