Case Study: Water Babies streamlines bookings and internal communications with TextAnywhere SMS

Water Babies - Customer Case Study

Water Babies, a company that teaches swimming to babies and toddlers, needed an efficient way to manage class bookings and cancellations and to improve communication across its widespread franchise network. They turned to the vendor TextAnywhere for a solution, utilizing their TextCampaign and TextOnline services to streamline these crucial communications with clients.

TextAnywhere's solution enabled Water Babies to send immediate text reminders and booking confirmations, saving significant administrative time. The centralized reporting feature gathered all customer replies into one simple report, drastically reducing the previous reliance on slow email. Internally, TextAnywhere's SMS system is also used to coordinate team webinars and for targeted marketing, making the entire organization more efficient and responsive.

Water Babies