Case Study: Solent NHS Trust maintains patient confidentiality with TextAnywhere SMS messaging

Solent NHS Trust - Customer Case Study

Solent NHS Trust required a confidential communication method for its sexual health screening program to discreetly contact young patients about sensitive issues like STI test results. They turned to TextAnywhere and implemented its TextOnline SMS messaging service to overcome the challenge of maintaining patient trust and privacy.

The solution from TextAnywhere provided an easy-to-use, internet-based system that sent messages from a generic mailbox, ensuring the message origin was anonymous and would not cause embarrassment. TextAnywhere delivered a reliable and cost-effective service that successfully preserved confidentiality, maintained a vital communication channel, and helped resolve health issues for clients in complete privacy.

Solent NHS Trust

Jackie Pointer

Chlamydia Coordinator