Case Study: CM2000 improves care worker communication with TextAnywhere SMS

CM2000 - Customer Case Study

CM2000, a provider of call monitoring and lone worker safety solutions, faced a challenge in integrating reliable SMS messaging directly into its CallConfirmLive! service. Their clients, home care providers, needed to send messages that would appear with a trusted sender name and be delivered immediately to care workers. To address this, CM2000 partnered with TextAnywhere.

Using TextAnywhere's Developer Toolkit APIs, CM2000 quickly and easily integrated robust text messaging capabilities into its application. The solution allows users to send immediate messages and access an audit trail. According to CM2000, the text feature has been very well received and is now completely relied upon as a valuable, swift, and low-cost means of communication, significantly improving the efficiency of finding alternate care workers.

CM2000

Chris Jackson

Technical Director