Case Study: Breakerlink enables on-the-go parts quotes with TextAnywhere SMS

Breakerlink - Customer Case Study

Breakerlink, a used car parts location service, needed a way to send quotes to customers who were often on the road and unable to answer phone calls or check email. They turned to TextAnywhere to implement an SMS solution that would provide their customers with on-the-go accessibility.

TextAnywhere provided a shared shortcode text service, allowing customers to request and receive part quotes directly via SMS. The solution was successful, with Breakerlink reporting a healthy daily volume of incoming text requests and customers appreciating the ability to review quotes at their leisure before ordering.

Breakerlink

Justin Smith

Director