Case Study: Seyfarth Shaw improves personal information identification accuracy with Text IQ

Seyfarth Shaw - Customer Case Study

Seyfarth Shaw, a leading law firm, faced a high-stakes challenge after a security incident compromised a large dataset of emails and attachments that could contain personal information (PI). To quickly and accurately identify sensitive data, the firm evaluated multiple PI identification approaches and turned to Text IQ’s AI-powered PI identification solution.

Text IQ’s solution outperformed competing tools in the comparison, helping Seyfarth Shaw identify PI far more accurately with less human review. In testing, Text IQ achieved an F-score of 0.65, compared with 0.50 for Microsoft Azure, 0.49 for AWS Comprehend, 0.43 for AWS Macie, and 0.14 for Google, delivering results that saved the client and its insurer six figures.

Seyfarth Shaw

Richard Lutkus

Partner