Case Study: Leading Pharma Company reduces litigation review time and costs with Text IQ

Pharma Co. Saves Millions in Litigation by Automating Document Review

Leading Pharma Company, a Fortune 500 pharmaceutical firm, faced a high-stakes document review challenge involving millions of records, with growing pressure to reduce litigation costs while accurately identifying responsive, privileged, and PII-related documents. After a successful proof of concept, the company turned to Text IQ’s AI solution to overcome the slow, expensive, and error-prone nature of traditional manual review.

Text IQ implemented AI across the company’s full-scale document review workflow, enabling concurrent privilege and responsiveness review, better handling of the “dual role” issue, and automated privilege log creation with scores and plain-language reasons. The results included cutting review time from 6–8 weeks to 3–4 weeks, reducing costs by nearly $1 million on the matter, improving accuracy to 99.9%, and uncovering an additional 73 attorneys and 49 law firms; overall costs were reduced by more than 52%.