Case Study: AMLaw 50 Law Firm accelerates breach response and improves accuracy with Text IQ

Accelerating Data Breach Response With AI Reduces Turnaround Time by 2 Weeks With Near-Perfect Accuracy

An AMLaw 50 Law Firm turned to Text IQ for help responding to a data breach affecting a Fortune 500 client subject to GDPR and CCPA requirements. The firm needed to quickly and accurately assess tens of thousands of compromised spreadsheets to identify impacted individuals and categories of personal data, but its manual review process was too slow and costly to meet tight notification timelines.

Using Text IQ’s AI-driven data assessment and entity normalization capabilities, the firm automated PII identification, linked data elements to individuals and residency, and reduced the need for human review. Text IQ cut assessment time by as much as 75%, improved accuracy to 99.9%, reduced turnaround time by 13 days, and lowered costs by more than 75% while helping the firm achieve 100% accuracy for breach notification decisions.