Text-Em-All
36 Case Studies
Better Business Bureau - Customer Case Study
A Text-Em-All Case Study
Case study about Better Business Bureau working with Text-Em-All.
The BBB works to create trust in the marketplace. They act as an intermediary between customers and businesses in hopes of resolving issues reported by consumers. The BBB encourages responses from businesses when a complaint is received. However, keeping in touch can be frustrating. Call-Em-All allows the BBB to send out notifications to businesses that have outstanding unanswered complaints and alert them about a possible ratings drop.