Case Study: Mikhail Hotels and Leisure Group unifies multi-site operations with Tevalis

Mikhail Hotels and Leisure Group unifies 13 sites with Tevalis

The customer, Mikhail Hotels and Leisure Group, faced significant operational chaos due to its rapid expansion to ten venues with a mismatched network of disconnected systems. This lack of a centralized tech stack created excessive manual work and hindered further growth, leading the group to seek a new EPOS provider. They selected Tevalis for its advanced integration capabilities and centralized reporting.

Tevalis implemented a bespoke, unified ecosystem for Mikhail Group, including 68 EPOS terminals, mobile POS, and essential management modules like Business Analytics and Insights. The solution seamlessly integrated with numerous partners for payments, reservations, and accounting. The results eliminated manual data collection, provided instant estate-wide reporting, and saved the team a significant amount of time. This future-proofed platform supported the group's expansion to 13 sites, with Mikhail Group confident in its long-term partnership with Tevalis.

Mikhail Hotels and Leisure Group