Case Study: Colchester Zoo streamlines catering and ticketing operations with Tevalis

Colchester Zoo streamlines 24 catering sites and 5 retail outlets with Tevalis

Colchester Zoo, a major visitor attraction in Essex, needed to modernize its extensive catering and retail operations across its 60-acre site. They required a solution to improve communications, integrate their disparate systems like ticketing and catering, and enable better business decision-making. They partnered with Tevalis for an integrated EPOS and technology solution.

The Tevalis solution provided a unified platform that integrated all catering and ticketing operations, enabling centralized management and reporting. This allowed for member benefit integrations, improved stock management, and fully integrated payments. The results included smoother day-to-day operations, the ability to make data-driven decisions, and minimal downtime with 24/7 support. Tevalis's implementation significantly moved the zoo's operations forward, providing a foundation for future innovations like mobile ordering.

Colchester Zoo