Case Study: Firmatek achieves standardized field data collection and faster onboarding with Tettra

Firmatek - Customer Case Study

Firmatek, a San Antonio–based company that analyzes complex data from mining quarries using drones and laser scanning, faced inconsistent field processes and scattered documentation as it grew. With about 30 employees dispersed nationwide, Firmatek needed a single, searchable place for SOPs and policies to ensure consistent data collection, simplify onboarding, and reduce the risk of inaccurate results — so they turned to Tettra’s knowledge-management platform.

Tettra was rolled out across all teams: field technicians use it to follow standardized SOPs, operations use it for policies and training, and leadership shares executive priorities. The central, searchable Tettra repository — accessible from Slack — improved consistency in data collection, sped up onboarding, cut down on rework for data processing, and helped keep employees aligned with company priorities.

Firmatek

Lauren Elmore

President