Case Study: Connecticut Trial Firm achieves scalable knowledge sharing and faster onboarding with Tettra

Connecticut Trial Firm - Customer Case Study

Connecticut Trial Firm, led by Ryan McKeen, is a client‑centered law firm that outgrew scattered files and informal processes. As knowledge silos in Dropbox made training and day‑to‑day work costly, the firm adopted Tettra — a team wiki/knowledge base with a Tettra–Slack integration — to capture procedures, case workflows, and even mundane office instructions.

Tettra centralized documentation and made knowledge a team responsibility (updates shared in a “watch our wiki grow” Slack channel), with staff — including their litigation paralegal — accessing Tettra daily. By using Tettra, Connecticut Trial Firm cut time spent searching for files and repeating training, built a documentation‑first culture, and gained a measurable productivity and competitive advantage that lets the team move faster to serve clients.

Connecticut Trial Firm

Ryan McKeen

Managing Partner