Case Study: Wynwood House at State College achieves faster, fully closed resident call responses with Teton E-Call

Wynwood House at State College closes 100% of calls in app with Teton

Wynwood House at State College, an Aquinas Senior Living community, faced the common challenge of managing resident call buttons, which traditionally provided no context, leaving staff unprepared and unable to identify patterns in demand. They deployed Teton's E-Call system to address this.

The solution from Teton was E-Call, a feature integrated into their existing sensor system. It provided context with each alert, coordinated staff response, and logged reasons for calls. Over four months, Teton's system handled 6,514 calls with a 100% closure rate, a median 2.9-minute response time, and revealed actionable data that reshifted care and shift planning around clear patterns.

Wynwood House at State College