Case Study: JUST reduces bug reporting time by 60% with Tether

How Double Dutch & JUST use Tether to reduce time spent reporting & solving bugs by 60%

Double Dutch, a charitable giving platform, worked with its development partner JUST to build a second version of its product. Because the teams were spread across multiple continents and had to collaborate asynchronously, they needed a faster, more structured way to report feedback and bugs without constant back-and-forth.

Tether provided the solution, giving both teams an in-product way to submit bug reports and feedback with automatic technical context and a Trello integration to route items into their existing workflow. With Tether, the average time spent testing and reporting bugs dropped by 60%, and JUST was able to resolve issues more efficiently without asking for browser details or switching between tools.

JUST

Duncan Pronk

Developer