Case Study: The Insurance Institute achieves 95% candidate approval and streamlined, secure online exams with TestReach

The Insurance Institute enhances the experience of their professional candidates and exam markers with TestReach

The Insurance Institute, which delivers around 7,000 exams a year and supports over 17,500 members, needed to move its paper-based, test-centre assessments online during the COVID-19 era while maintaining exam security, integrity and a professional candidate experience — and to reduce a labour-intensive marking process. After due diligence they selected TestReach for its all-in-one exam creation platform with integrated live proctoring and a comprehensive online marking module.

TestReach enabled the Institute to author exams, deliver them with trained live invigilators and secure lockdown technology, and move constructed-response marking into a single streamlined platform. The result: candidate feedback shows a 95% positive approval rating, pass rates have remained consistent with pre-COVID test-centre delivery, administrative burden and marking crosschecks have been significantly reduced, and results can be released faster — outcomes the Institute attributes directly to TestReach.

The Insurance Institute

Graham Kavanagh

QA/Assessment Manager