Case Study: The Insurance Institute enhances online exams and marking with TestReach

The Insurance Institute achieves 95% positive approval with TestReach

The Insurance Institute, a professional body for the insurance industry, needed to transition its high-stakes exams from a traditional paper-based format to a secure online system. This challenge was accelerated by the COVID-19 pandemic, requiring a solution that would maintain the integrity of the process while eliminating the logistical burden of physical test centers. They partnered with TestReach to utilize its online assessment platform.

TestReach provided an all-in-one solution featuring exam creation, live remote proctoring, and a computer lockdown feature to ensure security. The results were highly positive, with candidate feedback surveys showing a 95% approval rating for the online experience. Pass rates remained consistent, and the platform's comprehensive marking module significantly reduced the administrative burden on staff, allowing for faster results release and more streamlined, secure marking processes.

The Insurance Institute