Case Study: Regional Health System cuts EHR testing time by 78% with TestMu AI

Regional Health System eliminates 91% of patient portal defects with TestMu AI

The customer, a regional health system, faced significant challenges in testing its patient portal, which integrated with both Epic and Oracle Health EHR systems. Their testing process was sequential and slow, consuming nine days of their fourteen-day release window, and they lacked the device coverage to match what patients actually used. This led to patients finding bugs before the QA team could. They turned to TestMu AI and its HyperExecute and Real Device Cloud products to address these critical bottlenecks.

TestMu AI's solution enabled the health system to run tests for all three systems in parallel simultaneously, slashing testing time from nine days to just two. Access to a vast real device cloud allowed them to test on the exact configurations patients used, catching mobile-specific bugs before release. As a result, the customer achieved a 91% reduction in patient portal defects, a 78% reduction in testing time, and a 60% decrease in manual test effort, transforming their testing into a strategic capability.