Case Study: Leading Publicly Traded Media Company boosts app store rating by 22% with Testlio

Top 15 sports app increases app store rating by 22% with Testlio

Leading Publicly Traded Media Company’s sports network arm needed to keep a top-15 streaming and news app on schedule despite a delayed launch, a shortage of in-house testers, and the loss of device lab access during COVID-19. The team had to fix faulty APIs, video streaming issues, and complex cross-device user flows before releasing a major update, and they turned to Testlio for web and mobile app testing support.

Testlio provided manual and automated testing across mobile, web, livestream, compatibility, exploratory, regression, and bug-verification workflows, with 20–30 testers per run and coverage across 121 devices. Testlio’s distributed network helped identify and resolve usability, API, and streaming issues, enabling a fully functional release and contributing to a 22% increase in App Store rating, plus 775 issues found in the prior quarter and faster overnight turnaround on bug reports.