Case Study: Century Peak Realty boosts listings 40% with Testimonial Tree

How Century Peak Realty Increased Listings by 40% with Automated Review Collection

Century Peak Realty, a regional brokerage with over 200 agents, faced significant challenges with its online reputation. Agents had few reviews, leading to poor visibility and lost market share to better-reviewed competitors. The process for collecting reviews was manual and inconsistent, resulting in chaos and wasted time. The company partnered with Testimonial Tree to implement its automated review management system to address these issues.

Testimonial Tree's solution was rolled out in phases, starting with top performers before a full deployment. The system automated review requests via SMS and email and syndicated feedback across numerous platforms. The results were transformative: Century Peak Realty collected over 3,500 reviews in six months, achieved a 95% agent adoption rate, and saw a 40% increase in listings, allowing them to become the top-reviewed brokerage in their market.