Case Study: Jula generates 5x more ratings and reviews with TestFreaks

Jula generates 5x more ratings and reviews with TestFreaks

Jula, a major European retail group, sought to leverage its large customer club to generate more quality ratings and reviews to gain deeper customer insights and improve the shopping experience. They partnered with TestFreaks to implement a tailored Ratings & Reviews solution to address this challenge.

TestFreaks' solution involved sharing reviews across Jula's different markets using AI-powered translation and collecting feedback from both online and offline customers. This powerful set-up generated five times more quality reviews than a traditional program. The increased volume of user-generated content improved website conversion and significantly boosted visibility and traffic from Google search results and ads.

Jula