Case Study: IBM Watson streamlines mobile app testing and bug reporting with TestFairy

How Testfairy Helps IBM Watson Make Tomorrow's Exciting New Apps, Faster!

IBM Watson, working with Volkswagen on a cognitive manual app for the Volkswagen Virtus, needed a better way to manage complex mobile testing across two teams and capture reliable feedback from both lab and field testing. Their manual bug-reporting process was slow, tedious, and often produced incomplete information, making it hard to reproduce issues and keep testing data organized.

Using TestFairy’s mobile testing platform and SDK, IBM Watson automated session recording, crash and log collection, and “shake to report” bug submission with screenshots and metrics, while integrating reports directly into JIRA. With TestFairy, the team received more complete and accurate reports, missed fewer bugs, and could reproduce and fix issues faster while gaining a clearer view of the user experience before release.

IBM Watson

Marcelo Juliano Ramos

Automation Specialist