Case Study: Sideshow improves international QA coverage and release confidence with test IO

Sideshow - Customer Case Study

Sideshow, the Los Angeles-based collectibles retailer behind licensed figures and statues from brands like Star Wars, DC Comics, and Marvel, needed a better way to test its ecommerce site as mobile usage and international traffic grew. With a lean internal team and increasing complexity across devices, regions, and localized checkout scenarios, manual testing was no longer keeping pace and production issues were starting to slip through.

test IO provided on-demand crowdtesting for Sideshow’s staging and functional testing needs, giving the team broad device, timezone, and international coverage before releases went live. With detailed bug reports and screenshots, Sideshow gained more confidence in launches, accepted more than 85% of reported bugs, and saved up to eight hours per week on internal testing, allowing the team to focus more on development and less on QA triage.

Sideshow

Marc Hawkins

Ecommerce Implementation Manager