Case Study: Saatva improves quality and speeds releases with test IO

Saatva - Customer Case Study

Saatva, the e-commerce mattress and bedding company behind five luxury sleep brands, needed a way to keep pace with frequent continuous deployments without slowing its development teams. With a small QA function and a strong preference for avoiding external gates, Saatva turned to test IO for crowdsourced exploratory testing across its websites.

test IO implemented recurring scheduled tests with tailored device requirements to focus on critical functional flows like cart checkout, plus visual and content issues across devices. As a result, Saatva now gets more relevant defects faster, with testers finding about two-thirds of total defects and five to eight of the up to 10 weekly customer-impacting issues. The team also increased its bug acceptance rate significantly, helping Saatva make better use of its QA time.

Saatva

Scott Harger

Director of Engineering