Case Study: WP Engine achieves a 37% reduction in Average Days Delinquent with Tesorio

WP Engine cuts average days delinquent 37% with Tesorio

WP Engine, the WordPress Digital Experience Platform serving over 120,000 companies, faced a scaling challenge: a small Accounts Receivable (AR) team managing hundreds of thousands of accounts with tedious, manual collections run through a customer support ticketing system. To collect cash faster, reduce manual work, create team workspaces, and apply granular segmentation to dunning, WP Engine evaluated NetSuite-ready AR automation solutions and selected Tesorio’s accounts receivable/collections automation.

Tesorio quickly integrated with WP Engine’s ERP, handling data extraction and field mapping, and enabled automated, segmentable dunning campaigns, customizable messaging, and team workspaces with dashboards. The Tesorio solution eliminated about 90% of manual dunning work, doubled collections team productivity, increased email replies and reduced customers going 15 days past due, and cut Average Days Delinquent by 37% (from 18 to 13 days).

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