Case Study: Unified achieves 30% decrease in DSO and 2x collections efficiency with Tesorio

Unified team uses Tesorio ‘Robot’ to increase cash inflows and reduce DSO

Unified, led by EVP of Finance Chris Cahill, faced ad hoc, reactive collections with little end-to-end visibility—risks that intensified after a 40% headcount reduction ahead of an acquisition and threatened cash conversion. To stabilize cash flow and streamline collections, Unified implemented Tesorio, adopting its “Robot” campaign automation and analytics.

Tesorio automated personalized outreach, on-demand reporting, and rule-based campaigns so Unified could contact every account monthly and prioritize work proactively—what Cahill calls a “robot army.” The results speak to measurable impact: a 30% decrease in DSO, 2x collections-team efficiency despite a 40% headcount cut, 40% time saved on dunning, a 10x increase in customers reached monthly, and 80% faster reporting, all enabled by Tesorio.

Unified

Chris Cahill

Executive Vice President of Finance