Case Study: Discovery Education achieves 66% DSO reduction and real AR automation with Tesorio

Discovery Education Achieves Real Automation, Recoups Valuable Work Time, and Drastically Cuts DSO in Key Business Segment

Discovery Education, a provider of online learning products to school districts and individual schools, faced a complex AR challenge: many one-to-many customer relationships with distinct “bill-to” contacts and contracts, which left staff juggling spreadsheets, email inboxes, and limited collections software. To address this, Discovery Education implemented Tesorio’s AR automation and collections platform to centralize account communications and billing details.

Using Tesorio’s unified portal, automated dunning, tagging and unlimited bill-to fields, Discovery Education replaced manual processes with a single view of invoices, payments and notes — cutting AR review time from hours to minutes and enabling teams to send as many as 900 collection emails in a day. The impact was dramatic: Tesorio helped improve the K–12 segment’s DSO by 66% (from 128 to 43 days), reduce average collection period from 96.8 to 59 days in one year, and sustain higher invoice throughput without increased outstanding balances.

Discovery Education

Joe Maxim

Corporate Controller