Case Study: Felix Compounds improves OEE and setup times with Tervene Gemba Walk coaching

Success Story Gemba Walk at Felix Compounds

Felix Compounds, a Saint-Hubert, Quebec-based manufacturer of specialty compounds for synthetic turf and other applications, wanted to improve operational performance after dealing with inattention errors, delays, and limited results from equipment investments. They turned to Tervene for help implementing a Gemba Walk system and strengthening frontline supervision.

Tervene deployed integrators for on-site training and coaching over two months, teaching managers and team leaders how to use the Tervene App, apply Gemba Walk techniques, and run improvement meetings with action plans. The result was a 21% improvement in OEE within 1.5 months, a 35–40% reduction in setup times, better cross-functional communication, higher employee engagement, and a stronger continuous improvement culture.

Felix Compounds

Aude Giguère

Chief Executive Officer