Case Study: Siemens digitizes daily operations management with Tervene

Siemens resolves 96% of issues with Tervene

Siemens' Haguenau plant, a factory specializing in mechatronic measuring devices, faced challenges with its pen-and-paper system for daily operations management. This made it difficult to track tasks, maintain visibility on actions in progress, and avoid information loss. To modernize shop floor management and structure its communication processes, Siemens partnered with vendor Tervene to implement its digital management platform.

The solution from Tervene digitized Siemens' daily management system, enabling team leaders to document issues and conduct Gemba walks and audits via phone or tablet. This streamlined communication, broke down silos between departments, and allowed for accurate tracking of tasks. The measurable impact for Siemens was significant: over 17,000 digital Gemba walks and 330 audits were completed, and 96% of all issues raised during these walks were resolved or taken care of, leading to faster problem-solving.

Siemens