Case Study: Marquis achieves centralized daily management and faster issue resolution with Tervene

Marquis priority deploying a DMS

Marquis, a connected printer, wanted to deploy a Daily Management System (DMS) to improve communication, speed up issue resolution, reduce waste, and increase productivity. To support this goal, Marquis selected Tervene’s management platform after evaluating several options, looking for a solution that could help standardize and centralize daily operations.

Using Tervene, Marquis digitized and centralized Gemba Walks, daily DMS meetings, and EHS/quality audits in one ecosystem. The company reported strong early results after 89 days, including 429 Gemba Walks, 1,347 issues detected, 24% of issues sent to meetings, a 93% average improvement in time to take action on issues, and an 88% average improvement in time to solve issues.

Marquis

Eric Bouchard

General Manager