Case Study: Hason Steel achieves stronger frontline operations and collaboration with Tervene

Hason Steel Mobilizes its Front-line Managers Towards Operational Performance

Hason Steel, a manufacturer of pressure vessels and process equipment, wanted a better way to support its newly appointed front-line managers and improve coordination on the factory floor. The company needed to make daily routines more structured, reduce duplicate information, speed up issue resolution, and strengthen collaboration across shifts and departments. To address this, Hason Steel turned to Tervene’s connected manager platform.

With Tervene, Hason Steel standardized Gemba Walks, daily meetings, task tracking, and escalation paths so managers could identify issues earlier and route them to the right level faster. The platform helped supervisors and team leaders work with clearer responsibilities, better communication, and more consistent routines; Hason reported faster response times, improved problem-solving efficiency, and noticeable gains within two months of deployment.

Hason Steel

Rémi Boileau

Improvement specialist