Case Study: A. Richard improves daily management and reduces production reactivity with Tervene

A. Richard adopts Tervene The industry 4.0 Daily Management System

A. Richard, the historic hand-tool manufacturer known for its quality and ergonomics, was facing several operational challenges: recurring daily production problems, supervisors being pulled into reactive firefighting, improvement projects that were getting forgotten, and poor communication across departments. To address these issues, A. Richard turned to Tervene and its connected Daily Management System, along with training to support better supervisor practices.

Tervene implemented multiple modules to help A. Richard improve gemba walks, prioritize improvement projects, manage individual and group tasks, prepare audits, and run more effective meetings. The goal was to improve active supervision, reduce waste, and ensure continuous follow-up on improvements. While the case study does not provide specific numerical results, Tervene was positioned as the platform enabling A. Richard to work more proactively and reduce daily operational reactivity.

A. Richard

Mathieu Massicotte

A. Richard