Case Study: Millers Mutual Insurance boosts employee recognition and engagement with Terryberry

Millers Mutual Insurance grows active users from 10% to 50% with Terryberry

Millers Mutual Insurance, a Pennsylvania-based insurance company with a distributed workforce, sought to make its employee recognition program more meaningful and increase employee engagement. They partnered with Terryberry to revitalize the program, aiming to boost both the volume of recognition and the redemption of rewards.

Terryberry worked with Millers Mutual to overhaul the program, redefining awards and expanding the catalog of redeemable points to include company-branded gear and rewards from major retailers. The solution led to a dramatic increase in engagement, with unique active users growing from 10% to 50% shortly after launch. The program also fostered more specific and equitable recognition across the company, resulting in a happier and more proud workforce.

Millers Mutual Insurance