Case Study: a leading global e-commerce marketplace achieves 99% payment delivery success with TerraPay

Leading Global E-commerce Marketplace achieves 99% payment delivery success with TerraPay

A leading global e-commerce marketplace faced significant challenges with its cross-border payout operations in ASEAN countries. The high cost of transactions, lack of visibility, and complex payment processes were major barriers. To overcome these obstacles, the company partnered with TerraPay to leverage its global payments infrastructure for a more efficient and cost-effective solution.

TerraPay implemented its comprehensive payout solution, which included a single API for seamless integration and built-in compliance management for each region. This provided the customer with transparency, security, and agility. The results were a 99% success rate on payment deliveries, with 90% of transactions completed in under 15 minutes, reaching over 115,000 unique receivers across all leading banks in the region.