Case Study: ACT Fibernet achieves faster, self-service broadband management with Terralogic's ACT Mobile App

ACT Fibernet powers 5 million-download mobile app with Terralogic

ACT Fibernet, a leading broadband service provider in India, faced challenges with customer onboarding, bill payments, and service management, which were causing delays and increasing support dependencies. To address these digital service delivery pain points, they partnered with vendor Terralogic for end-to-end mobile app development.

Terralogic developed a Flutter-based cross-platform mobile app that integrated features like GPS-enabled address capture, secure in-app payments, and an AI-powered chatbot for self-service. This solution by Terralogic transformed the customer experience, resulting in an intuitive app that achieved over 5 million downloads and significantly enhanced customer satisfaction and operational efficiency for ACT Fibernet.

ACT Fibernet