Case Study: University of Florida streamlines international student services with Terra Dotta

University of Florida processes 10+ OPT cases in hours with Terra Dotta

The University of Florida faced a challenge in managing its large international student population with inefficient, paper-based processes and an outdated software system that was costly and lacked functionality. This led to time-intensive data entry, long wait times for students, and an inability to efficiently handle crucial visa and OPT applications. To offer a better experience, the university implemented Terra Dotta's ISSS solution.

By deploying Terra Dotta, the university automated and moved its processes online, eliminating manual data entry and integrating with SEVIS via RTI Connect. This allowed advisors to process applications much more efficiently, resolving a major bottleneck for OPT I-20s and increasing processing capacity from 6-10 cases per day to over 10 cases in just a few hours. The solution saved staff time for strategic tasks, eliminated a part-time position, and provided students with a modern, self-service portal that met their expectations.

University of Florida