Case Study: Miami Dade College strengthens study abroad operations with Terra Dotta

Miami Dade College centralizes 450+ study abroad applications with Terra Dotta

Miami Dade College, a large and diverse institution, needed to build a more sustainable and scalable foundation for its study abroad programs amidst staffing changes. The challenge was to manage a high volume of applications and complex processes while continuing to provide personalized support to its students. To address this, the college worked with its existing vendor, Terra Dotta, and its Study Abroad platform to identify opportunities for improvement.

Through Terra Dotta's Dottan Desk coaching program, the college optimized its use of the platform to automate communications, standardize program templates, and centralize reporting. This resulted in more efficient workflows, a clearer experience for students, and better data visibility. The measurable impacts included managing 450+ applications across eight programs, consolidating routine alerts into a single daily digest, and gaining centralized reporting for improved institutional planning.

Miami Dade College