Case Study: Clark University streamlines international student enrollment with Terra Dotta

Clark University processes nearly 800 I-20s with Terra Dotta

Clark University, with a large international student population, faced significant challenges in managing its International Student and Scholar Services (ISSS) due to manual processes, limited visibility for students, and an increased workload from growing enrollment. These archaic methods created a high potential for errors and compliance issues. The university turned to Terra Dotta for its cloud-based ISSS solution to automate processes and enhance service.

By implementing Terra Dotta, Clark University automated its ISSS application and enrollment, creating a centralized portal for students and staff. The solution provided clear visibility through enhanced reporting, drastically reduced backend work, and empowered students to manage their own immigration needs. As a result, the staff of four processed a record number of nearly 800 I-20s, committing to a five-business-day turnaround for graduate admissions, and significantly elevated the student experience to minimize melt.

Clark University